We collect and process certain information. We only require the minimum amount of information that is necessary to fulfill the purpose of your interaction with us. We don't sell it to third parties and only use it as this Privacy Statement describes.
Type of Information We Collect
If you're just browsing the website, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies, web server logs, and Internet Protocol (IP) addresses. We collect this technical information to better understand how our website visitors use Virtual Psychology, and to monitor and protect the security of the website.
In order to use our Services, you are required to register an account and provide certain personal information such as your name, email address, professional qualification and setting. You may choose to update or supplement the personal information that you provided at registration at any time through your account settings.
We collect financial information when you subscribe for paid account plan or otherwise order Services that require payment. When you place an order with us or register for a paid subscription plan, standard payment method information (like credit card number, card type, expiration date, etc.) is collected through a third-party payment processor who is compliant with Payment Card Industry (PCI) data security standards.
How We Process and Share Collected Information
We use some of the information you provide us to monitor, maintain, secure and improve our current Services; as well as for research and developing new services. We also may use your email address you shared with us to send you technical notices, updates, security alerts, invoices and other support and customer service communications.
When you use the Services, certain information you provide may be shared with third-party networks and analytics partners (such as Google Analytics) to analyze our Services usage and traffic. For example, we may use analytics partners to analyze and measure, in the aggregate, the number of unique visitors to our Services. These third parties may collect information sent by your computer, browser, or mobile device in response to a request for content, such as unique identifiers, your IP address, or other information about your computer or device.
We do not transfer your personal information to our analytics partners. Likewise, we do not share, sell, or give away your personal information to third parties unless one of the following circumstances applies:
To comply with the law. We may share information in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process or governmental request.
In an emergency. We may share information if we believe it's necessary to prevent imminent and serious bodily harm to a person.
Aggregated or de-identified information. We may share information about you that has been aggregated or anonymized such that it cannot reasonably be used to identify you.
Your Choices and Control
Accessing and Updating Your Information. You can access and change certain personal information at any time through your Account Manager, available to each Virtual Psychology registered user.
Deleting Your Account. You may delete your account information at any time from your Account Manager. When you delete your account, your data is no longer available. Please note, however, that we may retain certain information after you delete your account, for internal purposes including research and analytics.
Analytics Opt-Out. Some analytics providers we partner with provide specific opt-out mechanisms. For example, you may manage the use and collection of certain information by Google Analytics here.
Email communications. You may opt out of receiving promotional communications from us by updating your email options in your account preferences here. If you opt out of promotional communications, we may still send you non-promotional communications, such as information about your account or your use of the Services.
Virtual Psychology Global Privacy Practices
No matter where you are, where you live, or what your citizenship is, we provide a high standard of privacy protection to all our users around the world, regardless of their country of origin or location.
We collect and process information from international users of our Services based on their consent for us to do so. We process the information to operate the Services, provide customer support, protect the safety and security of the Services and its infrastructure network, enforcing our rules and policies, protecting our rights and interests, and for research and development.
We process and store information on servers located in the United States. We may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries.
If you're visiting us from the European Union (EU), European Economic Area (EEA), Switzerland, or the United Kingdom (UK), We adhere to the EU-US and Swiss-US Privacy Shield Frameworks and we are compliant with the General Data Protection Regulation (GDPR).
Virtual Psychology and its Services are designed and intended for use by adults, and are not intended for nor designed to be used by children under the age of 18. Children under the age of 18 are not allowed to create an account or otherwise use the Services. We do not knowingly collect personal information from any person under the age of 18. If we learn that we have inadvertently collected personal information from a person below 18 years of age, we will delete such information.
You register an account with Virtual Psychology to access our Services. Registration requires you to provide your name, email address, profession and other information specified in the registration form, and to select a password that will be associated with your account. You agree that your registration information is true, accurate, current, and complete, and you will promptly update your personal information as necessary so that it continues to be true, accurate, current and complete. You are solely responsible for maintaining the confidentiality and security of your Virtual Psychology account username and password. You are responsible for all activity that occurs under your account. If you believe that the security of your account information has been compromised, you should immediately change your password through your account settings.
Use of the Services
The Services are intended for mental healthcare professionals. By using the Services, you represent and warrant that you have the right, authority, and capacity to agree to and abide by these Terms.
While we hope you find our Services useful to you as a healthcare professional, they are not intended to provide certainty with respect to a diagnosis, to recommend a particular product or therapy or to otherwise substitute for the clinical judgment of a qualified mental healthcare professional. You are solely responsible for evaluating the information obtained from the Services and for your use or misuse of such information in connection with your clinical judgment. You agree that you shall be solely responsible for your compliance with all laws and standards of professional practice applicable to you and the practice of mental health profession.
Notwithstanding anything stated herein, you may be subject to certain obligations and responsibilities associated with the jurisdiction in which you practice mental healthcare profession. We make no representation or warranty as to the legal compliance of the Services and you are solely responsible for compliance with the laws of your jurisdiction, with respect to your use of the Services.
If you are a non professional consumer who chooses to access the professional-level information made available through the Services, you should not use the Services as a replacement for any relationship with your mental healthcare professional.
Information that you Make Available through the Services
Certain Services enable users to submit data input and content, like text and images. You are solely responsible for ensuring that the content you provide through the Services complies with applicable laws including, without limitation, those relating to privacy, and also best clinical and ethical practices. Prior to submitting any content to the Services, you must remove information that might identifies an individual or could reasonably enable the identification of an individual, e.g., name, e-mail address, insurance number or other unique identification number.
You acknowledge and agree that any software used in connection with the Virtual Psychology contain proprietary and confidential information that is protected by applicable intellectual property, copyrights, patents or other proprietary rights and laws.
You agree that we may, under certain circumstances and without prior notice, discontinue, temporarily or permanently, the Services or eliminate your account and remove any User Content that you have made available through the Services, with or without notice, for any of the following reasons (which are not intended to be exclusive): (a) breaches or violations of these Terms or other guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you, (d) discontinuance or material modification to the Services (or any part thereof), and/or (e) technical or security issues or problems.
We reserve the right, at our sole discretion, to modify, discontinue or terminate any of the Services at any time and without prior notice. If we modify these Terms in a material way, we might provide notice of such modification. By continuing to access or use the Services after we have modified these Terms, you agree to be bound by the modified Terms.
If you have questions about the Services or these Terms, or you wish to provide feedback, please contact us at: firstname.lastname@example.org