Privacy Policy
This Privacy Policy describes the privacy practices of VirtualPsychology.com (referred to as "Virtual Psychology," "us," "we" and "our") in relation to your use of our website, applications, and other services available at Virtual Psychology (collectively, the "Services"). We provide the Services as a professional resources intended to support mental health practitioners in their efforts to provide the highest quality care to their patients.
You can choose whether or not you want to use the Services. If you do choose to use the Services, you must agree to the Virtual Psychology Terms of Use which is a contract between us and users of the Services. By using Virtual Psychology Services, you confirm that you have read and understand Terms of Use and this Privacy Policy.
The Privacy Policy explains how we collect, secure and use information you provide us when you use our website Services, and the rights and control you have regarding these activities. If you do not want us to collect information about you as described in this Privacy Policy, then you should not use our Services. By using the Services, you acknowledge that we will store and process information you provide us.
We collect and process certain information. We only require the minimum amount of information that is necessary to fulfill the purpose of your interaction with us. We don't sell it to third parties and only use it as this Privacy Statement describes.
Type of Information We Collect
If you're just browsing the website, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies, web server logs, and Internet Protocol (IP) addresses. We collect this technical information to better understand how our website visitors use Virtual Psychology, and to monitor and protect the security of the website.
In order to use our Services, you are required to register an account and provide certain personal information such as your name, email address, professional qualification and setting. You may choose to update or supplement the personal information that you provided at registration at any time through your account settings.
We collect financial information when you subscribe for paid account plan or otherwise order Services that require payment. When you place an order with us or register for a paid subscription plan, standard payment method information (like credit card number, card type, expiration date, etc.) is collected through a third-party payment processor who is compliant with Payment Card Industry (PCI) data security standards.
How We Process and Share Collected Information
We use some of the information you provide us to monitor, maintain, secure and improve our current Services; as well as for research and developing new services. We also may use your email address you shared with us to send you technical notices, updates, security alerts, invoices and other support and customer service communications.
When you use the Services, certain information you provide may be shared with third-party networks and analytics partners (such as Google Analytics) to analyze our Services usage and traffic. For example, we may use analytics partners to analyze and measure, in the aggregate, the number of unique visitors to our Services. These third parties may collect information sent by your computer, browser, or mobile device in response to a request for content, such as unique identifiers, your IP address, or other information about your computer or device.
We do not transfer your personal information to our analytics partners. Likewise, we do not share, sell, or give away your personal information to third parties unless one of the following circumstances applies:
To comply with the law. We may share information in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process or governmental request.
In an emergency. We may share information if we believe it's necessary to prevent imminent and serious bodily harm to a person.
To enforce our policies and rights. We may share information if we believe your actions are inconsistent with our Terms of Use, or other Virtual Psychology policies, or to protect the rights, property, and safety of ourselves and others.
Aggregated or de-identified information. We may share information about you that has been aggregated or anonymized such that it cannot reasonably be used to identify you.
Your Choices and Control
Accessing and Updating Your Information. You can access and change certain personal information at any time through your Account Manager, available to each Virtual Psychology registered user.
Deleting Your Account. You may delete your account information at any time from your Account Manager. When you delete your account, your data is no longer available. Please note, however, that we may retain certain information after you delete your account, for internal purposes including research and analytics.
Controlling the Use of Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject first- and third-party cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Analytics Opt-Out. Some analytics providers we partner with provide specific opt-out mechanisms. For example, you may manage the use and collection of certain information by Google Analytics here.
Email communications. You may opt out of receiving promotional communications from us by updating your email options in your account preferences here. If you opt out of promotional communications, we may still send you non-promotional communications, such as information about your account or your use of the Services.
Virtual Psychology Global Privacy Practices
No matter where you are, where you live, or what your citizenship is, we provide a high standard of privacy protection to all our users around the world, regardless of their country of origin or location.
We collect and process information from international users of our Services based on their consent for us to do so. We process the information to operate the Services, provide customer support, protect the safety and security of the Services and its infrastructure network, enforcing our rules and policies, protecting our rights and interests, and for research and development.
We process and store information on servers located in the United States. We may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries.
If you're visiting us from the European Union (EU), European Economic Area (EEA), Switzerland, or the United Kingdom (UK), We adhere to the EU-US and Swiss-US Privacy Shield Frameworks and we are compliant with the General Data Protection Regulation (GDPR).
Children's Privacy
Virtual Psychology and its Services are designed and intended for use by adults, and are not intended for nor designed to be used by children under the age of 18. Children under the age of 18 are not allowed to create an account or otherwise use the Services. We do not knowingly collect personal information from any person under the age of 18. If we learn that we have inadvertently collected personal information from a person below 18 years of age, we will delete such information.
Privacy Policy Changes
We may change this Privacy Policy at any time and any changes will be effective upon posting of the modified Privacy Policy. If we make any material changes to this Privacy Policy we will notify you by email (sent to the email address included in your account profile) and/or by means of a notice on our website. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. By continuing to use the Services after changes are made to this Privacy Policy, you agree to such changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: contact@virtualpsychology.com
Terms of Use
These Terms of Use ("Terms") apply to your use of the website resources provided by VirtualPsychology.com (referred to collectively as "Virtual Psychology," "us," "we" and "our") that are intended for use by mental healthcare professionals, including the information and services made available to users of Virtual Psychology such as medical knowledge, clinical tools and applications (collectively, the "Services").
By using the Services, you agree to these Terms. These Terms govern your use of the Services and create a binding contract. If you do not agree to all of these Terms of Use, please do not use the Services.
The Virtual Psychology Privacy Policy presents in details how we collect and use information users provide us while using our Services. By accessing and using the Services, you agree to the terms of the Privacy Policy and acknowledge and agree that the Privacy Policy forms an integral part of these Terms.
You will always be able to view the most current versions of our Terms of Use and Privacy policy from your Virtual Psychology account setting.
Account Registration
You register an account with Virtual Psychology to access our Services. Registration requires you to provide your name, email address, profession and other information specified in the registration form, and to select a password that will be associated with your account. You agree that your registration information is true, accurate, current, and complete, and you will promptly update your personal information as necessary so that it continues to be true, accurate, current and complete. You are solely responsible for maintaining the confidentiality and security of your Virtual Psychology account username and password. You are responsible for all activity that occurs under your account. If you believe that the security of your account information has been compromised, you should immediately change your password through your account settings.
Use of the Services
The Services are intended for mental healthcare professionals. By using the Services, you represent and warrant that you have the right, authority, and capacity to agree to and abide by these Terms.
While we hope you find our Services useful to you as a healthcare professional, they are not intended to provide certainty with respect to a diagnosis, to recommend a particular product or therapy or to otherwise substitute for the clinical judgment of a qualified mental healthcare professional. You are solely responsible for evaluating the information obtained from the Services and for your use or misuse of such information in connection with your clinical judgment. You agree that you shall be solely responsible for your compliance with all laws and standards of professional practice applicable to you and the practice of mental health profession.
Notwithstanding anything stated herein, you may be subject to certain obligations and responsibilities associated with the jurisdiction in which you practice mental healthcare profession. We make no representation or warranty as to the legal compliance of the Services and you are solely responsible for compliance with the laws of your jurisdiction, with respect to your use of the Services.
If you are a non professional consumer who chooses to access the professional-level information made available through the Services, you should not use the Services as a replacement for any relationship with your mental healthcare professional.
Information that you Make Available through the Services
Certain Services enable users to submit data input and content, like text and images. You are solely responsible for ensuring that the content you provide through the Services complies with applicable laws including, without limitation, those relating to privacy, and also best clinical and ethical practices. Prior to submitting any content to the Services, you must remove information that might identifies an individual or could reasonably enable the identification of an individual, e.g., name, e-mail address, insurance number or other unique identification number.
Copy Rights
You acknowledge and agree that any software used in connection with the Virtual Psychology contain proprietary and confidential information that is protected by applicable intellectual property, copyrights, patents or other proprietary rights and laws.
You shall not copy, adapt, transfer or otherwise exploit the Services, or Virtual Psychology properties, except as expressly permitted in these Terms. All rights not expressly granted herein are reserved by us and our respective licensors, as applicable. We may terminate your access to Virtual Psychology upon our determination that you have violated these Terms of Use.
Termination
You agree that we may, under certain circumstances and without prior notice, discontinue, temporarily or permanently, the Services or eliminate your account and remove any User Content that you have made available through the Services, with or without notice, for any of the following reasons (which are not intended to be exclusive): (a) breaches or violations of these Terms or other guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you, (d) discontinuance or material modification to the Services (or any part thereof), and/or (e) technical or security issues or problems.
Liability
Virtual Psychology services and content are provided on an "AS IS" basis, without warranties. Your use of our Services is solely at your own risk. In no event will Virtual Psychology and it Services be liable for any damages caused by your use or misuse of the Services or any information provided through the Services. The limitations of damages set forth above are fundamental elements of the basis of the Terms of Use contract between us and you.
Modifications
We reserve the right, at our sole discretion, to modify, discontinue or terminate any of the Services at any time and without prior notice. If we modify these Terms in a material way, we might provide notice of such modification. By continuing to access or use the Services after we have modified these Terms, you agree to be bound by the modified Terms.
Contact Us
If you have questions about the Services or these Terms, or you wish to provide feedback, please contact us at: contact@virtualpsychology.com