Privacy Policy

This Privacy Policy describes the privacy practices of (referred to as "Virtual Psychology," "us," "we" and "our") in relation to your use of our website, applications, and other services available at Virtual Psychology (collectively, the "Services"). We provide the Services as a professional resources intended to support mental health practitioners in their efforts to provide the highest quality care to their patients.

You can choose whether or not you want to use the Services. If you do choose to use the Services, you must agree to the Virtual Psychology Terms of Use which is a contract between us and users of the Services. By using Virtual Psychology Services, you confirm that you have read and understand Terms of Use and this Privacy Policy.

The Privacy Policy explains how we collect, secure and use information you provide us when you use our website Services, and the rights and control you have regarding these activities. If you do not want us to collect information about you as described in this Privacy Policy, then you should not use our Services. By using the Services, you acknowledge that we will store and process information you provide us.

We collect and process certain information. We only require the minimum amount of information that is necessary to fulfill the purpose of your interaction with us. We don't sell it to third parties and only use it as this Privacy Statement describes.

Type of Information We Collect

If you're just browsing the website, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies, web server logs, and Internet Protocol (IP) addresses. We collect this technical information to better understand how our website visitors use Virtual Psychology, and to monitor and protect the security of the website.

In order to use our Services, you are required to register an account and provide certain personal information such as your name, email address, professional qualification and setting. You may choose to update or supplement the personal information that you provided at registration at any time through your account settings.

We collect financial information when you subscribe for paid account plan or otherwise order Services that require payment. When you place an order with us or register for a paid subscription plan, standard payment method information (like credit card number, card type, expiration date, etc.) is collected through a third-party payment processor who is compliant with Payment Card Industry (PCI) data security standards.

How We Process and Share Collected Information

We use some of the information you provide us to monitor, maintain, secure and improve our current Services; as well as for research and developing new services. We also may use your email address you shared with us to send you technical notices, updates, security alerts, invoices and other support and customer service communications.

When you use the Services, certain information you provide may be shared with third-party networks and analytics partners (such as Google Analytics) to analyze our Services usage and traffic. For example, we may use analytics partners to analyze and measure, in the aggregate, the number of unique visitors to our Services. These third parties may collect information sent by your computer, browser, or mobile device in response to a request for content, such as unique identifiers, your IP address, or other information about your computer or device.

We do not transfer your personal information to our analytics partners. Likewise, we do not share, sell, or give away your personal information to third parties unless one of the following circumstances applies:

To comply with the law. We may share information in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process or governmental request.

In an emergency. We may share information if we believe it's necessary to prevent imminent and serious bodily harm to a person.

To enforce our policies and rights. We may share information if we believe your actions are inconsistent with our Terms of Use, or other Virtual Psychology policies, or to protect the rights, property, and safety of ourselves and others.

Aggregated or de-identified information. We may share information about you that has been aggregated or anonymized such that it cannot reasonably be used to identify you.

Your Choices and Control

Accessing and Updating Your Information. You can access and change certain personal information at any time through your Account Manager, available to each Virtual Psychology registered user.

Deleting Your Account. You may delete your account information at any time from your Account Manager. When you delete your account, your data is no longer available. Please note, however, that we may retain certain information after you delete your account, for internal purposes including research and analytics.

Controlling the Use of Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject first- and third-party cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Analytics Opt-Out. Some analytics providers we partner with provide specific opt-out mechanisms. For example, you may manage the use and collection of certain information by Google Analytics here.

Email communications. You may opt out of receiving promotional communications from us by updating your email options in your account preferences here. If you opt out of promotional communications, we may still send you non-promotional communications, such as information about your account or your use of the Services.

Virtual Psychology Global Privacy Practices

No matter where you are, where you live, or what your citizenship is, we provide a high standard of privacy protection to all our users around the world, regardless of their country of origin or location.

We collect and process information from international users of our Services based on their consent for us to do so. We process the information to operate the Services, provide customer support, protect the safety and security of the Services and its infrastructure network, enforcing our rules and policies, protecting our rights and interests, and for research and development.

We process and store information on servers located in the United States. We may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries.

If you're visiting us from the European Union (EU), European Economic Area (EEA), Switzerland, or the United Kingdom (UK), We adhere to the EU-US and Swiss-US Privacy Shield Frameworks and we are compliant with the General Data Protection Regulation (GDPR).

Children's Privacy

Virtual Psychology and its Services are designed and intended for use by adults, and are not intended for nor designed to be used by children under the age of 18. Children under the age of 18 are not allowed to create an account or otherwise use the Services. We do not knowingly collect personal information from any person under the age of 18. If we learn that we have inadvertently collected personal information from a person below 18 years of age, we will delete such information.

Privacy Policy Changes

We may change this Privacy Policy at any time and any changes will be effective upon posting of the modified Privacy Policy. If we make any material changes to this Privacy Policy we will notify you by email (sent to the email address included in your account profile) and/or by means of a notice on our website. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. By continuing to use the Services after changes are made to this Privacy Policy, you agree to such changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: